Refund and Returns Policy
Please read our policies carefully before making a purchase.
Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can't offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including downloadable software products, gift cards, and sale items.
To complete your return, we require a receipt or proof of purchase.
Partial Refunds
There are certain situations where only partial refunds are granted:
- Books with obvious signs of use.
- Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges & Shipping Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactus@feelbooks.in.
To return your product, you should mail your product to:
4381/4 Daryaganj, Old Delhi, Delhi 110002.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.